Dellwood Community Hospital

22 Liebenrood Road, Reading, England, RG30 2DX
 
334 reviews

Reviews

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Reviews

 
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Review of Integrated Pain and Spinal Service - Spine - Dellwood
24th April 2024


I saw a gentleman called Liberty and he was extremely kind and explained everything to me in a clear, easy to understand, professional manner. I was very impressed with the level of care and time given to me.

Suggested improvements
Everything was good.

Staff
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Ease and Accessibility
Experience
 
Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
24th April 2024


Poor evaluation and further instructions lacking

Suggested improvements
Better evaluation and instructions.

Staff
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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
24th April 2024


I was rushed. Clearly not listened to properly as I had to repeat things I had already said.. The therapist by her own admissions tried to ‘cut corners’ by testing my feet reflexes with my woolly socks on! Needless to say this failed and she recognised why ‘cutting corners doesn’t save time’ An xray revealed an issue but the words ‘supposed’ kept being used!? I cannot understand the point of this, I went with a purpose and left even more confused and frustrated.., I’ve another appt next week as we ‘ran out of time’ and I’m dreading it, but if I don’t attend it will set me back

Suggested improvements
Staff training? The lady I saw was very old school, as much as I appreciate that to an extent, she may just as well have told me to ‘walk it off’ (I’m awaiting double hip replacement… )

Staff
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Involvement
Rating not given.
Ease and Accessibility
Experience
 
Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
19th April 2024


I received excellent service.

Suggested improvements
Nothing, the service all me service provider were exactly what I needed.

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Review of Integrated Pain and Spinal Service - Spine - Dellwood
18th April 2024


Because I received the care and information I required sympathetically

Suggested improvements
Nothing

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
12th April 2024


Excellent review of my condition

Suggested improvements
Happy with everything

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
11th April 2024


Myself and wife had my grandsons that particular day and would like to make a complaint about some of your staff and there incredibly rude and upsetting comments towards 2 well behaved 5year olds. I was shocked and ver disappointed Please send a complaint form to my email address Thanks [name removed]

Suggested improvements
?

2024-04-26 09:54:08
Response from Dellwood Community Hospital

Thank you for your feedback. As this is an anonymous platform, please email your concerns to DellwoodMSKPhysio@berkshire.nhs.uk and we will then be able to contact you directly to discuss further. Many thanks.

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Review of Integrated Pain and Spinal Service - Spine - Dellwood
11th April 2024


The whole service I received was excellent with a special mention to [name removed] who explained everything in a very understanding & caring manner which reassured me.

Suggested improvements
Very pleased with everything

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Ease and Accessibility
Experience
 
Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
11th April 2024


Some useful suggestions! I am waiting for thé new exercises to be uploaded to the portal.

Suggested improvements
N/a

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
10th April 2024


[name removed] was amazing. Very friendly, put me at ease, really listened to me.

Suggested improvements
Nothing

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Resources

Short link to review Dellwood Community Hospital: http://iwgc.net/eb3zo