Reviews
Reviews
I saw a gentleman called Liberty and he was extremely kind and explained everything to me in a clear, easy to understand, professional manner. I was very impressed with the level of care and time given to me.
Poor evaluation and further instructions lacking
I was rushed. Clearly not listened to properly as I had to repeat things I had already said..
The therapist by her own admissions tried to ‘cut corners’ by testing my feet reflexes with my woolly socks on! Needless to say this failed and she recognised why ‘cutting corners doesn’t save time’
An xray revealed an issue but the words ‘supposed’ kept being used!?
I cannot understand the point of this, I went with a purpose and left even more confused and frustrated.., I’ve another appt next week as we ‘ran out of time’ and I’m dreading it, but if I don’t attend it will set me back
I received excellent service.
Because I received the care and information I required sympathetically
Excellent review of my condition
Myself and wife had my grandsons that particular day and would like to make a complaint about some of your staff and there incredibly rude and upsetting comments towards 2 well behaved 5year olds. I was shocked and ver disappointed
Please send a complaint form to my email address
Thanks [name removed]
Thank you for your feedback. As this is an anonymous platform, please email your concerns to DellwoodMSKPhysio@berkshire.nhs.uk and we will then be able to contact you directly to discuss further. Many thanks.
The whole service I received was excellent with a special mention to [name removed] who explained everything in a very understanding & caring manner which reassured me.
Some useful suggestions!
I am waiting for thé new exercises to be uploaded to the portal.
[name removed] was amazing. Very friendly, put me at ease, really listened to me.